ACA of Texas Consumer Hotline
The information provided on this site does not in any manner represent legal advice or a legal opinion. You should contact your own attorney if you believe more information is needed relevant to your questions.
Requests for Information or Assistance. Responses are designed to provide practical advice and techniques to get a problem or issue quickly resolved.
Complaint Processing. Complaints are recorded and analyzed as to whether the company is a third-party collection agency who is a member of ACA of Texas. A link to a complaint form is below.
Complaints against member agencies are referred to the agency in an effort to resolve legitimate problems or disputes to the satisfaction of the complainant.
Information on alternative resources is offered when the complaint involves a non-member agency, a creditor or credit reporting agencies.
Although we wish to be of assistance, we can only process complaints involving third-party debt collection agencies. Problems or issues with creditors contacting consumers directly or with credit reporting agencies are not within the scope of this service.